Stages

Stages are used to organize an app’s pipeline and track the progress of configured items, from now on are referred to as cards.

In apps these cards represent specific items, for example, in the Helpdesk app, stages track tickets. Stages are customizable, and can be renamed to fit the needs of each team.

Create or modify stages

To view or modify stages, go to the desired app and go to Configuration ‣ Stages.

The default list view on the Stages page displays the stages currently available in the app. They are listed in the order they appear in the pipeline.

To change the order of the stages, click the (draggable) icon, to the left of the stage name, and drag it to the desired place on the list.